Work orders and dispatch
Log a call in seconds, see every job by status, and assign the right technician by region and skill. Nothing lives on paper or in a WhatsApp thread.
Now onboarding early-access contractors
Every job, from call-out to paid invoice.
Steelcap is job management for South African maintenance and construction contractors: work orders, quotes and POs, SLAs, safety checks and invoicing in one place, with an app your technicians can use with no signal.
30-day free trial · No card needed · Office staff are always free
Sound familiar?
Work gets done. Money gets lost.
Most contractors don't lose money on the tools. They lose it between the site and the office.
- Job cards lost between site and office, so work gets done and never billed.
- Invoices you can't send because the client's order number never arrived.
- SLA penalties you only hear about at the month-end meeting.
- Rates kept in someone's head, so every quote comes out different.
- Safety paperwork in the bakkie when the client asks for it.
- Steelcap closes each of these gaps.
Features
Built for the way contractors actually work
One system for the office, the field and your clients, shaped by real maintenance contracts for demanding corporate clients.
An app that works with no signal
Technicians see their day, clock time, take before and after photos, record materials and get the client to sign, even in a basement plant room. Everything syncs when signal returns.
Quotes, POs and approvals
Quote from your rate cards, get approval in the client portal, and set per client whether a PO is needed before work or before invoicing. No more invoices stuck waiting for an order number.
SLAs you can prove
Response and fix times per client, counted in business hours with South African public holidays. Warnings before a breach, and a monthly compliance report your clients will actually read.
Safety built into the job
Risk assessments, JSAs and PPE checks your team completes on the phone before work starts. A failed check stops the job and alerts the office, with a record of who checked what and when.
Invoices, then Xero or Sage
Turn completed jobs into VAT invoices from actual time and materials or the accepted quote. Use Steelcap on its own, or send invoices to Xero or Sage Business Cloud and pull payments back.
How it works
One flow, from request to cash
-
01
Request
Your client logs it in their portal, or your office logs the call. The SLA clock starts.
-
02
Quote and approve
Price it from your rate cards. The client accepts and adds a PO in the portal.
-
03
On site
The technician completes the safety check, does the work, takes photos and gets a signature, signal or not.
-
04
Invoice and get paid
Costing is checked and the invoice goes out with the PO on it, straight to Xero or Sage if you use them.
Quote the same way, every time
Rate cards hold your labour rates for normal hours, overtime, Sundays and public holidays, your call-out fees, equipment hire, mark-ups and distance surcharges. Give a big client its own contract rates; everyone else gets your standard card.
Give clients a portal, win the contract
Facilities managers want to log requests, approve quotes, add PO numbers and see SLA performance without phoning you. Steelcap gives them that portal under your company's name, and portal users are free.
Made for South Africa
Local by design, not by translation
- Rand and VAT
- Priced in ZAR, VAT at 15% with dated rates, invoices the way South African accounts teams expect.
- Public holidays
- SLA clocks and overtime bands know SA public holidays, including the Monday after a Sunday holiday.
- SMS that reaches everyone
- Job alerts by SMS through South African providers, for technicians on any phone.
- POPIA-minded
- Technician medicals and ID numbers are encrypted and visible only to owners and admins, and every access is logged.
Pricing
Pay for technicians. Office staff are free.
Per active technician per month, in rand, excluding VAT. Your office team and your clients' portal users never cost a cent.
Solo
For the owner-operator getting off paper.
Free
1 technician · 25 jobs a month
- Quotes
- Invoices
- Technician app
Crew
Run a small team from request to paid invoice.
R249 / technician / month
Minimum 2 technicians
- Quotes
- Invoices
- Technician app
- Client portal
- SMS alerts
- Dispatch board
- Rate cards
Contractor
RecommendedSLA-driven maintenance contracts with safety built in.
R399 / technician / month
Minimum 3 technicians
- Quotes
- Invoices
- Technician app
- Client portal
- SMS alerts
- Dispatch board
- Rate cards
- SLA tracking
- Safety forms
- Certifications
- Planned maintenance
- Accounting sync
- Client reports
Enterprise
Multi-region contractors and integrations with client systems.
R599 / technician / month
Minimum 15 technicians
- Quotes
- Invoices
- Technician app
- Client portal
- SMS alerts
- Dispatch board
- Rate cards
- SLA tracking
- Safety forms
- Certifications
- Planned maintenance
- Accounting sync
- Client reports
- API access
- Webhooks
- Single sign-on
- Priority support
30-day trial of Contractor, no card. SMS at R0.35 per message. Prices exclude VAT.
FAQ
Questions contractors ask
Who is Steelcap for?
Maintenance and construction contractors with a team in the field: electrical, plumbing, HVAC, building maintenance, shopfitting and facilities contractors, from one technician to several regions.
What can I use today?
Steelcap is in early access. Clients, sites and assets, rate cards and the catalogue, people and regions, the client portal and the technician app are working now. Work orders, quotes, SLAs, safety forms and invoicing roll out to early-access contractors first, and you help decide the order.
Do I pay for office staff?
No. You pay per active technician. Office staff, admins and your clients' portal users are free, so growing the office or inviting clients never costs more.
Does the app work without signal?
Yes. Jobs are stored on the phone, and everything the technician does is saved there first and sent when signal comes back, in the right order, without duplicates.
Do I have to change accounting software?
No. Steelcap does quotes, invoices, credit notes and payments on its own, and connects to Xero and Sage Business Cloud (South Africa) if you already keep your books there.
What does the trial include?
30 days of the Contractor plan with no card. Bring your own clients and rates, or try it with our demo contractor's data.
Early access
Run your next job on Steelcap
We're onboarding a small group of contractors first. You get the full product as it ships, a say in what comes next, and help moving your clients, sites and rates across.
- ■ Personal onboarding and data import
- ■ Your feedback decides what we build next
- ■ Direct line to the people building it